FAQ
How long does an order take to be delivered?
Our orders are delivered within 3–5 business days, depending on your country.
How can I track my order?
You can easily track your order anytime on our “Track My Order” page.
Returns & Refunds
Returns Within 30 Days: We accept returns on all orders within 30 days of delivery. If you’re not completely satisfied with your purchase, you can request a return or exchange, provided the item is unworn, unwashed, and in its original condition and packaging. To start your return, simply contact our customer service team with your order number.
We hope this helps clarify our policy and makes your shopping experience as smooth as possible. If you have any questions or concerns, don’t hesitate to reach out to us.
Contact Information
Feel free to contact us with any questions whether through our contact form, on Instagram, or by email at rivedoree.team@gmail.com. We’ll be happy to help you out.